How to choose after-sales service for reception furniture?

The after-sales selection of reception furniture should focus on the following aspects:
1、 Prioritize brand selection
Choosing a well-known brand usually has a more comprehensive after-sales service system
View the brand's market reputation and user reviews to understand its after-sales service quality
Confirm whether the brand provides clear after-sales maintenance policies, including maintenance deadlines, response times, etc
2、 Pay attention to after-sales service
Understand specific policies such as warranty period, installation, return and exchange, etc
Confirm whether it is a contract factory or a self owned factory. Having a self owned factory makes after-sales more convenient
Require merchants to provide detailed after-sales commitments and include them in the contract
3、 On site investigation
Visit brand exhibition halls or factories to directly experience furniture quality and craftsmanship
View ongoing or completed cases to understand actual after-sales handling capabilities
Communicate with sales personnel in detail about the after-sales process, test their professionalism and response speed
4、 Other precautions
Save purchase contracts, invoices, and other documents for the purpose of safeguarding rights
When encountering after-sales problems, you can first negotiate with the merchant, and if necessary, file a complaint with the market supervision department or consumer association
For customized furniture, it is essential to specify the material, craftsmanship, and after-sales standards in the contract